:root{--navy:#0b1628;--navy2:#16263f;--navy3:#1f3352;--ink:#0f172a;--muted:#64748b;--line:#e6e9ef;--bg:#f3f5f9;--card:#fff;--gold:#c9a24b;--gold2:#e2c27a;--blue:#2563eb;--green:#16a34a;--red:#dc2626;--amber:#d97706;--r:14px;--sh:0 1px 2px rgba(15,23,42,.04),0 4px 14px rgba(15,23,42,.05);--sh2:0 10px 30px rgba(15,23,42,.12)}
body[data-brand=loan]{--gold:#3b82f6;--gold2:#93c5fd}
*{box-sizing:border-box}html,body{margin:0;background:var(--bg);color:var(--ink);font:14px/1.5 Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;-webkit-font-smoothing:antialiased}
a{color:var(--blue);text-decoration:none}button,input,select,textarea{font:inherit}
.ic{width:18px;height:18px;fill:currentColor;flex:none;vertical-align:-4px}
.shell{display:flex;min-height:100vh}
.side{width:236px;background:linear-gradient(180deg,var(--navy),#0e1d35);color:#c4cede;padding:20px 12px;position:sticky;top:0;height:100vh;flex:none;display:flex;flex-direction:column}
.brand{color:#fff;font-weight:800;font-size:19px;padding:2px 12px 18px;letter-spacing:.2px}.brand span{color:var(--gold)}
.nav a{display:flex;gap:11px;align-items:center;color:#b6c2d6;padding:10px 12px;border-radius:10px;margin-bottom:2px;transition:background .2s,color .2s,transform .15s}
.nav a:hover{background:var(--navy2);color:#fff;transform:translateX(2px)}.nav a.on{background:linear-gradient(90deg,var(--navy3),var(--navy2));color:#fff;font-weight:600;box-shadow:inset 3px 0 0 var(--gold)}
.pill{background:var(--gold);color:var(--navy);border-radius:20px;padding:0 7px;font-size:11px;font-weight:800;min-width:18px;text-align:center}.pill:empty{display:none}
.side .me{margin-top:auto;font-size:13px;padding:12px 10px 4px;border-top:1px solid #22344f;display:flex;gap:10px;align-items:center;color:#fff}.side .me a{color:#9fb0c8}.side .me .small{color:#9fb0c8}
.av{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:50%;background:var(--gold);color:#fff;font-weight:700;flex:none}.av.sm{width:30px;height:30px;font-size:12px}.av.lg{width:56px;height:56px;font-size:20px;box-shadow:0 6px 16px rgba(0,0,0,.15)}
.main{flex:1;min-width:0;padding:24px 28px 70px;max-width:1500px}
h1{font-size:24px;margin:0 0 14px;letter-spacing:-.3px}h2{font-size:15px;margin:0 0 12px;letter-spacing:-.1px}h2.sec{margin:22px 0 10px;font-size:16px}
.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.grow{flex:1}.nowrap{white-space:nowrap}.red{color:var(--red)!important}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px;margin-bottom:16px;box-shadow:var(--sh);transition:box-shadow .2s,transform .2s}
.fade{animation:fadeUp .45s cubic-bezier(.2,.7,.2,1) both}.fade .card,.fade .kpi{animation:fadeUp .5s cubic-bezier(.2,.7,.2,1) both}
.fade .kpi:nth-child(2){animation-delay:.04s}.fade .kpi:nth-child(3){animation-delay:.08s}.fade .kpi:nth-child(4){animation-delay:.12s}.fade .kpi:nth-child(5){animation-delay:.16s}.fade .kpi:nth-child(6){animation-delay:.2s}.fade .kpi:nth-child(7){animation-delay:.24s}.fade .kpi:nth-child(8){animation-delay:.28s}
@keyframes fadeUp{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
.skel{display:grid;gap:14px}.skel i{display:block;height:90px;border-radius:var(--r);background:linear-gradient(90deg,#eceff4 25%,#f6f7fa 50%,#eceff4 75%);background-size:200% 100%;animation:shim 1.1s infinite}.skel i:first-child{height:44px;width:40%}
@keyframes shim{to{background-position:-200% 0}}
.hero{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin-bottom:16px}.hero h1{margin:0}.hero p{margin:2px 0 0}
.overview{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-bottom:16px}.ov{background:linear-gradient(135deg,var(--navy),var(--navy3));color:#fff;border-radius:var(--r);padding:16px 18px;cursor:pointer;transition:transform .2s,box-shadow .2s;opacity:.85}.ov.on{opacity:1;box-shadow:0 0 0 2px var(--gold)}.ov:hover{transform:translateY(-2px);box-shadow:var(--sh2)}
.ov h3{margin:0 0 10px;font-size:14px;color:var(--gold2)}.ovr{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}.ovr b{display:block;font-size:22px}.ovr span{font-size:11px;color:#a9b6cb}.ovr b.red{color:#fca5a5!important}
.kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:16px}
.kpi{position:relative;background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:16px 18px;cursor:default;box-shadow:var(--sh);transition:transform .2s,box-shadow .2s;overflow:hidden}
.kpi[onclick]{cursor:pointer}.kpi:hover{transform:translateY(-3px);box-shadow:var(--sh2)}
.kpi b{display:block;font-size:28px;letter-spacing:-.5px;line-height:1.2}.kpi span{color:var(--ink);font-size:13px;font-weight:600}.kpi em{display:block;font-style:normal;color:var(--muted);font-size:12px;margin-top:2px}
.kpi .kic{position:absolute;right:14px;top:14px;width:34px;height:34px;border-radius:10px;background:#f1f4f9;color:var(--navy3);display:flex;align-items:center;justify-content:center}
.kpi.alert{background:linear-gradient(135deg,#fff,#fff4f4);border-color:#fecaca}.kpi.alert b{color:var(--red)}.kpi.alert .kic{background:#fee2e2;color:var(--red);animation:pulse 2s infinite}
@keyframes pulse{0%,100%{box-shadow:0 0 0 0 rgba(220,38,38,.35)}50%{box-shadow:0 0 0 8px rgba(220,38,38,0)}}
.mini{display:inline-block;width:60px;height:6px;background:#eef1f6;border-radius:4px;vertical-align:middle;overflow:hidden}.mini i{display:block;height:100%;background:var(--gold);border-radius:4px;transition:width 1s}
.chips{display:flex;gap:8px;overflow-x:auto;padding:2px 2px 10px;margin-bottom:6px;scrollbar-width:none}.chips::-webkit-scrollbar{display:none}
.lchip{display:inline-flex;align-items:center;gap:7px;white-space:nowrap;background:#fff;border:1px solid var(--line);border-radius:30px;padding:6px 8px 6px 13px;color:var(--ink);font-size:13px;font-weight:500;transition:all .2s;box-shadow:var(--sh)}
.lchip b{background:#eef2f7;border-radius:20px;padding:0 8px;font-size:12px}.lchip:hover{border-color:var(--gold);transform:translateY(-1px)}.lchip.on{background:var(--navy);color:#fff;border-color:var(--navy)}.lchip.on b{background:var(--navy3);color:#fff}
.lchip.hotc b{background:var(--red);color:#fff}.dot{width:8px;height:8px;border-radius:50%;display:inline-block}
.grid2{display:grid;grid-template-columns:1fr 1fr;gap:16px}.grid2.g31{grid-template-columns:1.6fr 1fr}
.chartbox{position:relative;height:230px}.chartbox.tall{height:290px}
.hl{display:flex;align-items:center;gap:12px;padding:9px 6px;border-radius:10px;color:var(--ink);transition:background .2s}.hl:hover{background:#f6f8fb}
.feed .fi{display:flex;gap:10px;align-items:center;padding:8px 4px;border-bottom:1px solid #f1f3f7;color:var(--ink)}.feed .fi:last-child{border:0}
.fic{width:32px;height:32px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;background:#eef2f7;color:#475569;flex:none}.fic .ic{width:16px;height:16px}
.fic.t-call{background:#dcfce7;color:#15803d}.fic.t-text,.fic.t-reply{background:#dbeafe;color:#1d4ed8}.fic.t-email,.fic.t-open{background:#fef3c7;color:#b45309}.fic.t-click{background:#fce7f3;color:#be185d}.fic.t-lead{background:#ede9fe;color:#6d28d9}
.ring{position:relative;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;background:conic-gradient(var(--col) calc(var(--v)*1%),#edf0f5 0);flex:none;transition:all .4s}
.ring:before{content:"";position:absolute;inset:3px;background:#fff;border-radius:50%}.ring b{position:relative;font-size:11px;font-weight:700}
.chip{display:inline-flex;align-items:center;gap:5px;font-size:11.5px;font-weight:600;padding:2px 9px 2px 8px;border-radius:20px;color:var(--c);background:color-mix(in srgb,var(--c) 12%,#fff);white-space:nowrap}
.chip:before{content:"";width:6px;height:6px;border-radius:50%;background:var(--c)}
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:#fff;border-radius:10px;padding:8px 13px;cursor:pointer;white-space:nowrap;color:var(--ink);font-weight:500;transition:transform .12s,box-shadow .2s,background .2s,border-color .2s}
.btn:hover{border-color:#c5cad3;box-shadow:0 2px 8px rgba(15,23,42,.08)}.btn:active{transform:scale(.97)}
.btn.p{background:var(--navy);border-color:var(--navy);color:#fff}.btn.g{background:var(--green);border-color:var(--green);color:#fff}.btn.b{background:var(--blue);border-color:var(--blue);color:#fff}.btn.b2{background:#0ea5e9;border-color:#0ea5e9;color:#fff}
.btn.gold{background:linear-gradient(135deg,var(--gold),var(--gold2));border-color:var(--gold);color:var(--navy);font-weight:700}.btn.ghost{background:transparent}.btn.hotb{background:#fee2e2;border-color:#fecaca;color:var(--red)}
.btn.d{color:var(--red)}.btn.s{padding:5px 10px;font-size:13px;border-radius:8px}.btn.s .ic{width:15px;height:15px}.btn:disabled{opacity:.5}.btn.big{width:100%;justify-content:center;padding:14px;font-size:17px;margin:14px 0 10px;border-radius:12px}
input,select,textarea{border:1px solid var(--line);border-radius:10px;padding:8px 11px;background:#fff;color:var(--ink);max-width:100%;transition:border-color .2s,box-shadow .2s}
input:focus,select:focus,textarea:focus{outline:0;border-color:var(--gold);box-shadow:0 0 0 3px color-mix(in srgb,var(--gold) 20%,transparent)}
textarea{width:100%;min-height:80px}label{font-size:12px;color:var(--muted);display:block;margin:9px 0 4px;font-weight:500}
table{width:100%;border-collapse:collapse}th{text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.4px;color:var(--muted);font-weight:600;padding:11px 10px;border-bottom:1px solid var(--line);white-space:nowrap;background:#fafbfd}
td{padding:10px;border-bottom:1px solid #f1f3f7;vertical-align:middle}tr.click{transition:background .15s}tr.click:hover td{background:#f8fafd;cursor:pointer}
.tag{display:inline-block;background:#eef2f7;color:#344054;border-radius:20px;padding:1px 9px;font-size:12px;margin:1px 3px 1px 0;white-space:nowrap}
.tag.hot{background:#fee2e2;color:var(--red);font-weight:700}.tag.st{background:#e8effd;color:#1d4ed8}.tag.ok{background:#e7f6ec;color:#15803d}.tag.warn{background:#fdf1e3;color:#b45309}
.muted{color:var(--muted)}.small{font-size:12px}.bar{height:8px;border-radius:5px;background:#eef2f7;overflow:hidden}.bar i{display:block;height:100%;background:var(--navy)}
.filters{padding:12px}.bulkbar{background:var(--navy);color:#fff;border-radius:12px;padding:10px 12px;margin-bottom:12px;animation:fadeUp .25s both}
.lhead{display:flex;align-items:center;gap:16px;margin-top:12px}.lhead h1{margin:0 0 6px}.stsel{padding:3px 8px;border-radius:20px;font-size:12.5px;background:#e8effd;border-color:#d4e1fb;color:#1d4ed8;font-weight:600}
.tl{border-left:2px solid var(--line);margin-left:6px;padding-left:18px}.tl .it{position:relative;margin-bottom:16px;animation:fadeUp .4s both}.tl .it:before{content:"";position:absolute;left:-24px;top:5px;width:10px;height:10px;border-radius:50%;background:#c5cad3;box-shadow:0 0 0 3px #fff}
.tl .it.out:before{background:var(--blue)}.tl .it.in:before{background:var(--green)}.tl .it.t-open:before{background:var(--amber)}.tl .it.t-click:before{background:#db2777}.tl .it.t-error:before{background:var(--red)}
.tl .body{white-space:pre-wrap;color:#344054;font-size:13px;margin-top:3px;max-height:220px;overflow:auto}
.tl details.em summary{cursor:pointer;color:var(--blue);font-size:13px;margin-top:4px}.tl .body.full{max-height:none;background:#f7f8fa;border:1px solid var(--line);border-radius:10px;padding:12px}
.detail{display:grid;grid-template-columns:360px 1fr;gap:16px}.kv{display:grid;grid-template-columns:100px 1fr;gap:6px 10px;font-size:13px}.kv>span{color:var(--muted)}
.seg{margin:0;cursor:pointer}.seg input{display:none}.seg span{display:inline-block;padding:5px 12px;border-radius:20px;border:1px solid var(--line);font-size:13px;color:var(--ink);transition:all .2s}.seg input:checked+span{background:var(--navy);color:#fff;border-color:var(--navy)}
.task{display:flex;gap:10px;align-items:center;padding:8px 0;border-bottom:1px solid #f1f3f7}.tick{width:26px;height:26px;border-radius:50%;border:2px solid #cbd5e1;background:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;color:transparent;transition:all .2s;padding:0}.tick:hover{border-color:var(--green);color:var(--green)}.tick .ic{width:15px;height:15px}
.enr{padding:10px 0;border-bottom:1px solid #f1f3f7}.prog{height:5px;background:#eef1f6;border-radius:4px;margin:6px 0 4px;overflow:hidden}.prog i{display:block;height:100%;background:linear-gradient(90deg,var(--gold),var(--gold2));border-radius:4px;animation:grow 1s ease both}
@keyframes grow{from{width:0}}
.tcard{transition:opacity .3s,transform .3s}.tcard.gone{opacity:0;transform:translateX(40px)}
.script{white-space:pre-wrap;font-size:13px;background:#f8fafc;border:1px solid #eef1f6;border-left:3px solid var(--gold);border-radius:8px;padding:10px 12px;margin-top:10px;max-height:170px;overflow:auto;color:#334155}
.board{display:flex;gap:12px;overflow-x:auto;padding-bottom:14px;align-items:flex-start;min-height:60vh}
.bcol{min-width:262px;width:262px;background:#eef1f6;border-radius:var(--r);padding:10px;flex:none;transition:background .2s,box-shadow .2s;border-top:4px solid hsl(var(--h),65%,45%)}
.bcol.over{background:#e2e8f3;box-shadow:inset 0 0 0 2px var(--gold)}.bh{display:flex;justify-content:space-between;align-items:center;padding:2px 4px 6px}.bh .cnt{background:#fff;border-radius:20px;padding:0 9px;font-size:12px;font-weight:700}.bv{padding:0 4px 6px}
.bcards{display:flex;flex-direction:column;gap:8px;max-height:68vh;overflow-y:auto}
.bcard{background:#fff;border-radius:11px;padding:10px 11px;box-shadow:var(--sh);cursor:grab;border:1px solid transparent;transition:transform .15s,box-shadow .2s,border-color .2s}
.bcard:hover{transform:translateY(-2px);box-shadow:var(--sh2);border-color:var(--line)}.bcard.drag{opacity:.4;transform:rotate(2deg)}.bcard.pop{animation:pop .35s ease}.hoti{color:var(--red);width:16px;height:16px}
@keyframes pop{0%{transform:scale(.9)}60%{transform:scale(1.04)}100%{transform:none}}
.more{display:block;text-align:center;font-size:12px;padding:6px;color:var(--muted)}
.dstats{display:grid;grid-template-columns:repeat(4,1fr);gap:10px;margin-bottom:14px}.dstats div{background:#fff;border:1px solid var(--line);border-radius:12px;padding:10px;text-align:center;font-size:12px;color:var(--muted);box-shadow:var(--sh)}.dstats b{display:block;font-size:20px;color:var(--ink)}
.dcard{max-width:620px;margin:0 auto}.dcard.slide{animation:slideIn .3s ease both}.dcard.out{animation:slideOut .22s ease both}
@keyframes slideIn{from{opacity:0;transform:translateX(30px)}to{opacity:1;transform:none}}@keyframes slideOut{to{opacity:0;transform:translateX(-30px)}}
.ogrid{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}.ogrid .btn{justify-content:center;padding:11px 6px;white-space:normal;text-align:center;line-height:1.2}
.steps .step{border:1px solid var(--line);border-radius:10px;padding:10px;margin-bottom:8px;background:#fcfcfd}
.funnel{display:flex;gap:8px;overflow-x:auto;padding-bottom:6px}.funnel .col{min-width:170px;background:#fff;border:1px solid var(--line);border-radius:10px;padding:10px}
.funnel .col h3{font-size:13px;margin:0 0 6px}.funnel .p{font-size:13px;padding:5px 0;border-top:1px solid #f0f1f4}
.login{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(circle at 30% 20%,#1f3352,var(--navy) 60%)}
.login form{background:#fff;border-radius:18px;padding:32px;width:360px;box-shadow:0 30px 60px rgba(0,0,0,.35);text-align:center}.login input{width:100%;margin-bottom:10px;padding:11px}.login .btn{width:100%;padding:11px;justify-content:center}
.logo{width:54px;height:54px;border-radius:14px;background:linear-gradient(135deg,var(--gold),var(--gold2));color:var(--navy);font-weight:900;font-size:26px;display:flex;align-items:center;justify-content:center;margin:0 auto 12px}
.modal{position:fixed;inset:0;background:rgba(11,22,40,.5);backdrop-filter:blur(3px);display:flex;align-items:flex-start;justify-content:center;padding:40px 16px;z-index:40;overflow:auto;animation:fadeIn .2s both}
.modal .box{background:#fff;border-radius:16px;padding:22px;width:580px;max-width:100%;box-shadow:var(--sh2);animation:fadeUp .3s both}
@keyframes fadeIn{from{opacity:0}}
.modal.sheet{align-items:flex-end;padding:0}.modal.sheet .box{width:620px;border-radius:18px 18px 0 0;transform:translateY(100%);transition:transform .25s ease;animation:none;padding-bottom:calc(22px + env(safe-area-inset-bottom))}.modal.sheet.in .box{transform:none}
#toast{position:fixed;bottom:24px;left:50%;transform:translate(-50%,30px);background:var(--navy);color:#fff;padding:11px 18px;border-radius:12px;opacity:0;pointer-events:none;z-index:60;transition:all .3s;box-shadow:var(--sh2);font-weight:500}#toast.show{opacity:1;transform:translate(-50%,0)}
.topbar,.tabbar{display:none}
.brandsw{display:flex;gap:4px;background:#06101f;border-radius:11px;padding:3px;margin:0 4px 16px}.brandsw button{flex:1;border:0;background:none;color:#9fb0c8;padding:8px 4px;border-radius:8px;font-size:12px;cursor:pointer;transition:all .2s}
.brandsw button.on{background:var(--gold);color:var(--navy);font-weight:700}
.mcards{display:none}.mcard{display:block;background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px;margin-bottom:9px;color:var(--ink);box-shadow:var(--sh);animation:fadeUp .35s both}
.actbar{display:none}.done{text-align:center;padding:40px}
@media (max-width:1100px){.kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.grid2.g31{grid-template-columns:1fr}}
@media (max-width:860px){.side{display:none}.side.open{display:flex;position:fixed;z-index:35;animation:fadeUp .2s both}
.topbar{display:flex;align-items:center;gap:10px;background:var(--navy);color:#fff;padding:10px 14px;padding-top:calc(10px + env(safe-area-inset-top));position:sticky;top:0;z-index:30}.topbar b{color:#fff}.topbar .ghost{color:#fff;border-color:#2a3d5c}
.tabbar{display:flex;position:fixed;left:0;right:0;bottom:0;background:#fff;border-top:1px solid var(--line);z-index:25;padding-bottom:env(safe-area-inset-bottom);box-shadow:0 -4px 16px rgba(15,23,42,.06)}
.tabbar a{flex:1;display:flex;flex-direction:column;align-items:center;gap:2px;padding:8px 0 6px;font-size:10.5px;color:var(--muted);font-weight:600}.tabbar a .ic{width:22px;height:22px}.tabbar a.on{color:var(--navy)}.tabbar a.on .ic{color:var(--gold)}
.main{padding:14px 14px 150px}.kpis{gap:10px}.kpi{padding:13px}.kpi b{font-size:23px}.kpi .kic{width:28px;height:28px;right:10px;top:10px}.overview{grid-template-columns:1fr}
.grid2,.detail{grid-template-columns:1fr}.hide-m{display:none!important}.dtable{display:none}.mcards{display:block}h1{font-size:21px}
.actbar{display:flex;gap:6px;position:fixed;left:0;right:0;bottom:58px;background:rgba(255,255,255,.96);backdrop-filter:blur(8px);border-top:1px solid var(--line);padding:9px 10px;z-index:26}
.actbar .btn{flex:1;justify-content:center;padding:11px 4px;font-size:14px}.btn{padding:9px 12px}input,select{font-size:16px}.card{padding:14px}.row{gap:8px}.bulkbar{display:none!important}
.kv{grid-template-columns:86px 1fr}.funnel .col{min-width:150px}.lhead{flex-wrap:wrap}.bcol{min-width:230px;width:230px}.ogrid{grid-template-columns:repeat(2,1fr)}.dstats{gap:6px}.dstats b{font-size:17px}.chartbox{height:210px}.chartbox.tall{height:250px}}
.fade.shown,.fade.shown .card,.fade.shown .kpi{animation:none!important;opacity:1!important;transform:none!important}
.kv select{max-width:100%;width:100%}
.fact{display:inline-block;background:#f1f4f9;border-radius:20px;padding:2px 10px;color:#475569}.fact b{color:var(--ink)}
.said{margin-top:8px;font-size:13px;background:#ecfdf3;border-left:3px solid var(--green);border-radius:8px;padding:8px 12px;color:#14532d}
.acts{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:12px}.acts .btn{justify-content:center;padding:11px 6px}.btn.off{opacity:.45;justify-content:center;cursor:default}
.acard .aname a{color:var(--ink)}.touch{margin-top:8px;display:flex;align-items:center;gap:8px;color:var(--green);font-weight:600}
.emf{width:100%;height:520px;border:1px solid var(--line);border-radius:10px;margin-top:8px;background:#fff}
.irow{display:block;color:var(--ink);padding:12px 14px;margin-bottom:8px}.irow.unread{border-color:var(--gold);background:#fffdf6}.irow.unread b{font-weight:800}
.ellip{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dotu{width:10px;height:10px;border-radius:50%;background:var(--blue);flex:none}
.thread{max-width:760px;margin:0 auto}.msgs{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:14px;height:56vh;overflow-y:auto;display:flex;flex-direction:column;gap:8px}
.msg{max-width:78%;padding:9px 13px;border-radius:18px;font-size:14px;line-height:1.4;white-space:pre-wrap;animation:fadeUp .25s both}.msg span{display:block;font-size:10.5px;opacity:.65;margin-top:3px}
.msg.in{align-self:flex-start;background:#eef1f6;border-bottom-left-radius:5px}.msg.out{align-self:flex-end;background:var(--blue);color:#fff;border-bottom-right-radius:5px}
.msys{align-self:center;font-size:12px;color:var(--muted);background:#f6f7fa;border-radius:20px;padding:3px 12px}
.reply{display:flex;gap:8px;margin-top:10px;align-items:flex-end}.reply textarea{min-height:56px;flex:1}
/* sign in and logos */
.login{background:radial-gradient(circle at 30% 15%,#2a2416,#0a0a0a 55%,#050505)!important}
.login form{background:#0e0e0e!important;border:1px solid rgba(212,175,55,.55);color:#fff;box-shadow:0 30px 80px rgba(0,0,0,.6)!important}
.login h1{color:#fff;font-family:"Cormorant Garamond",Georgia,serif;font-weight:600;letter-spacing:.02em;margin:4px 0 2px}
.login .lsub{color:#d4af37;letter-spacing:.18em;text-transform:uppercase;font-size:11px;margin:0 0 18px}
.login input{background:#161616!important;color:#fff!important;border:1px solid rgba(212,175,55,.4)!important;border-radius:10px}
.login .btn.p{background:linear-gradient(135deg,#f3d98b,#d4af37)!important;color:#0a0a0a!important;border:0;font-weight:700}
.llogo{width:210px;max-width:80%;display:block;margin:0 auto 6px}
.side .brand{display:flex;flex-direction:column;align-items:center;gap:6px;padding:6px 4px 14px}
.blogo{width:150px;max-width:100%;display:block}
.blogo.loan{background:#fff;border-radius:10px;padding:8px 10px;width:170px}.blogo.loan img{width:100%;display:block}
.side .brand small{color:#9fb0c8;font-size:11px;letter-spacing:.14em;text-transform:uppercase}
.brandsw.top{margin:0;flex:0 0 auto;min-width:150px}
/* open houses */
.ohgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}.card.oh{padding:0;overflow:hidden}
.ohimg{display:flex;align-items:center;justify-content:center;height:190px;background:#e9e4d6 center/cover no-repeat;color:#8a7a3a;font-size:13px;text-decoration:none}
.ohb{padding:14px 16px}.ohhead{display:flex;gap:18px;align-items:flex-start;margin:12px 0 18px;flex-wrap:wrap}.ohhead img{width:280px;max-width:100%;aspect-ratio:4/3;object-fit:cover;border-radius:12px}
.box.wide{width:min(760px,96vw)}.grid3{display:grid;grid-template-columns:2fr 1fr 1fr;gap:10px}.grid4{display:grid;grid-template-columns:repeat(4,1fr);gap:10px}
.ohprev img{max-width:100%;max-height:200px;border-radius:10px;margin-top:8px}
@media(max-width:640px){.grid3,.grid4{grid-template-columns:1fr 1fr}}
.viewas{display:flex;gap:8px;align-items:center;margin-top:6px;flex-wrap:wrap}.viewas select{padding:6px 10px;border-radius:8px}
table.tstat{width:100%;font-size:13px}table.tstat th{white-space:nowrap}table.tstat td.red{color:#dc2626;font-weight:700}tr.warnrow td{background:#fff8ec}
.hsrow{display:flex;gap:16px;align-items:center;margin:10px 0}.hsprev{width:110px;height:110px;border-radius:55px;overflow:hidden;border:2px solid #d4af37;display:flex;align-items:center;justify-content:center;background:#f4f1ea;font-size:12px;color:#888;flex:0 0 auto}.hsprev img{width:100%;height:100%;object-fit:cover}
/* Website theme (Oct 3): black and gold like winslowhomesllc.com, Cormorant Garamond headings, beach photo on login */
:root{--navy:#0a0a0b;--navy2:#17171a;--navy3:#232327;--gold:#d4af37;--gold2:#f3d98b;--bg:#f6f3ec;--line:#e8e0cf;--ink:#141414;--muted:#6f6857;--blue:#9a7b22;--serif:"Cormorant Garamond",Georgia,serif}
body{background:var(--bg)}
h1,.hero h1,.login h1{font-family:var(--serif);font-weight:600;letter-spacing:0;font-size:30px}
h2{font-family:var(--serif);font-weight:600;font-size:20px;letter-spacing:0}h2.sec{font-size:21px}
.side{background:linear-gradient(180deg,#0a0a0b,#111113)!important;border-right:1px solid rgba(212,175,55,.25);color:#d8d2c4}
.nav a{color:#cfc8b8}.nav a:hover{background:#17171a;color:#fff}.nav a.on{background:linear-gradient(90deg,rgba(212,175,55,.18),rgba(212,175,55,.04));color:#f3d98b;box-shadow:inset 3px 0 0 #d4af37}
.side .me{border-top:1px solid rgba(212,175,55,.25)}.side .me a,.side .me .small,.side .brand small{color:#bdb39b}
.brandsw{background:#000;border:1px solid rgba(212,175,55,.3)}.brandsw button{color:#cfc8b8}.brandsw button.on{background:linear-gradient(135deg,#f3d98b,#d4af37);color:#0a0a0a}
.card,.kpi{border-color:#ece3cf;box-shadow:0 1px 2px rgba(20,20,20,.04),0 6px 18px rgba(120,95,30,.06)}
.kpi .kic{background:#f7f1e1;color:#9a7b22}
.btn.p{background:#0a0a0b;border-color:#0a0a0b;color:#f3d98b}.btn.gold{background:linear-gradient(135deg,#f3d98b,#d4af37);border-color:#d4af37;color:#0a0a0b}
.btn.b{background:#9a7b22;border-color:#9a7b22}
a{color:#8a6d1c}
.topbar{background:#0a0a0b;border-bottom:1px solid rgba(212,175,55,.35)}.tabbar a.on{color:#9a7b22}
.login{background:linear-gradient(rgba(5,5,5,.72),rgba(5,5,5,.86)),url(https://www.winslowhomesllc.com/img/site/gen/nsb-beach-house.webp) center/cover no-repeat!important}
.login h1{color:#fff}
body[data-brand=loan]{--gold:#d4af37;--gold2:#f3d98b}
/* Ryan, Oct 3: text one size bigger */
body{font-size:15px}
@media(min-width:900px){body{zoom:1.07}}
/* Conversation view (Oct 3) */
.cv-stats{display:grid;grid-template-columns:repeat(6,1fr);gap:8px;margin:4px 0 12px}.cv-stats div{background:#faf7f0;border:1px solid #ece3cf;border-radius:10px;padding:8px;text-align:center}.cv-stats b{display:block;font-size:20px;color:#141414}.cv-stats span{font-size:11.5px;color:var(--muted)}
.cv-alert{background:#fef2f2;border:1px solid #fecaca;border-radius:10px;padding:10px 12px;margin-bottom:10px;font-size:14px}
.cv-lines>div{display:grid;grid-template-columns:120px 1fr;gap:10px;padding:8px 0;border-top:1px solid #f0e9da}.cv-lines span{font-size:12px;font-weight:700;color:#9a7b22;text-transform:uppercase;letter-spacing:.04em;padding-top:2px}.cv-lines p{margin:0;font-size:14px}.cv-lines em,.cv-h em{font-style:normal;color:var(--muted);font-size:12px;margin-left:6px}
.cv-thread{max-height:640px;overflow-y:auto;padding:6px 4px;display:flex;flex-direction:column;gap:12px;background:linear-gradient(#fbf9f4,#fbf9f4)}
.cv-row{display:flex}.cv-row.out{justify-content:flex-end}.cv-b{max-width:82%;border-radius:14px;padding:10px 13px;box-shadow:0 1px 2px rgba(0,0,0,.05)}
.cv-row.out .cv-text{background:#0a0a0b;color:#f5efe0;border-bottom-right-radius:4px}.cv-row.out .cv-text .cv-h em,.cv-row.out .cv-text .cv-who{color:#bdb39b}
.cv-row.in .cv-text{background:#fff;border:1px solid #bfe3c9;border-bottom-left-radius:4px}.cv-row.in .cv-h b{color:#15803d}
.cv-email{background:#fff;border:1px solid #e8dcc0;border-left:4px solid #d4af37;width:82%}.cv-row.in .cv-email{border-left-color:#16a34a}
.cv-h{font-size:12px;margin-bottom:4px}.cv-h b{font-size:12px;text-transform:uppercase;letter-spacing:.04em}.cv-row.out .cv-text .cv-h b{color:#f3d98b}.cv-email .cv-h b{color:#9a7b22}
.cv-subj{font-weight:700;font-size:14px;margin-bottom:3px}.cv-prev,.cv-txt{font-size:14px;white-space:pre-wrap;line-height:1.45}.cv-who{font-size:11.5px;color:var(--muted);margin-top:6px}
.cv-mid{align-self:center;width:88%;background:#f4f1ea;border:1px dashed #d9cdb0;border-radius:10px;padding:8px 12px;font-size:13px}.cv-mid.cv-call{background:#eef6ff;border-color:#bcd7f5}
.cv-sys{cursor:pointer;list-style:none}
@media(max-width:700px){.cv-stats{grid-template-columns:repeat(3,1fr)}.cv-lines>div{grid-template-columns:1fr}.cv-b,.cv-email{max-width:95%;width:auto}}
.cv-tabs{display:flex;gap:8px;margin:2px 0 12px;flex-wrap:wrap}.cv-tabs button{border:1px solid #d4af37;background:#fff;color:#141414;border-radius:999px;padding:7px 14px;font-weight:600;cursor:pointer;font-size:13px}.cv-tabs button span{display:inline-block;min-width:18px;margin-left:4px;padding:0 6px;border-radius:9px;background:#f3ead2;font-size:11px}
.cv-tabs button.on{background:linear-gradient(135deg,#f3d98b,#d4af37);color:#0a0a0b}.cv-tabs button.on span{background:#0a0a0b;color:#f3d98b}
.cv-full{width:92%;max-width:92%}.cv-full .cv-txt{font-size:14px;line-height:1.55}

/* Website activity card */
.wb h3{font-size:15px;margin:12px 0 6px}
.wb-homes{display:flex;flex-direction:column;gap:8px}
.wb-home{display:flex;gap:10px;align-items:center;border:1px solid var(--line,#e5e7eb);border-radius:10px;padding:8px}
.wb-home img,.wb-ph{width:84px;height:62px;object-fit:cover;border-radius:8px;background:#f1efe8;display:flex;align-items:center;justify-content:center;flex:none}
.wb-tl{max-height:340px;overflow:auto;margin-top:8px}
.wb-day{font-size:12px;font-weight:700;color:#8a6d1f;margin:10px 0 4px;text-transform:uppercase;letter-spacing:.04em}
.wb-row{display:flex;gap:8px;align-items:center;padding:4px 0;border-bottom:1px solid #f1f1f1;font-size:14px}
.wb-k{color:#fff;font-size:11px;font-weight:700;border-radius:6px;padding:2px 6px;flex:none;min-width:62px;text-align:center}

/* Stats */
.st-tabs{display:flex;gap:6px;flex-wrap:wrap;margin:0 0 14px;border-bottom:1px solid var(--line,#e5e7eb);padding-bottom:10px}
.st-tabs a{padding:7px 14px;border-radius:999px;font-size:14px;color:inherit;border:1px solid transparent}
.st-tabs a.on{background:#111;color:#d4af37;border-color:#d4af37}
.st-big{font:600 40px/1.1 'Cormorant Garamond',Georgia,serif}
.st-bar{height:14px;border-radius:999px;background:#eee;overflow:hidden;display:flex;margin:12px 0 6px}
.st-bar i{display:block;height:100%;background:linear-gradient(90deg,#f3d98b,#c9a24b)}.st-bar i.p{background:repeating-linear-gradient(45deg,#e9d9a6,#e9d9a6 6px,#f5ecd0 6px,#f5ecd0 12px)}
.mic{position:absolute;right:8px;bottom:8px}.mic.on{background:#dc2626;color:#fff}
.callnow{position:fixed;left:12px;right:12px;bottom:76px;z-index:60;display:flex;gap:10px;align-items:center;background:#111;color:#fff;border:1px solid #d4af37;border-radius:14px;padding:14px;box-shadow:0 10px 30px rgba(0,0,0,.35)}.callnow>div{flex:1}.callnow .btn.g{font-size:17px;padding:12px 18px}
.callnow .btn.ghost{color:#fff;border:1px solid #777;background:transparent}
.ai-read{border-left:3px solid #d4af37}.ai-next{background:#faf6ea;border-radius:10px;padding:10px;margin-top:8px}.ai-prop{margin-top:10px;border-top:1px solid #eee;padding-top:8px}